6 a.m - 9 p.m (Mon - Sun)

contact@strongx.com

+259 (0) 256 215

Refund Policy

At Unique Fitness Gym (UFG), we are committed to providing you with the best possible experience. If you're not fully satisfied with your purchase, our Refund Policy outlines the conditions under which you may request a refund.

1. Eligibility for Refunds

  • Memberships and Subscriptions
    Refunds are available within 14 days of purchase. No refunds will be issued after this period.

  • Classes and Training Sessions
    Refund requests must be made at least 24 hours before the scheduled session. Late cancellations or no-shows are not eligible for a refund.

  • Products
    Physical items (e.g., supplements, apparel, or equipment) may be returned within 30 days of purchase if they are unused and in their original packaging.

2. How to Request a Refund

To initiate a refund request:

  • Email Us: Send an email to contact@uniquefitnessgym.in with your order details and reason for the refund.

  • Review: Our team will review your request and respond within 5 business days.

  • Approval: If approved, we will initiate the refund process.

3. Refund Processing Times

  • Memberships & Subscriptions
    Refunds are processed within 7 business days of approval, to the original payment method.

  • Classes & Training Sessions
    Refunds are processed within 5 business days of approval.

  • Products
    Once we receive and inspect the returned item, your refund will be processed within 10 business days.

4. Non-Refundable Items

The following items are non-refundable:

  • Gift cards

  • Downloadable software products

  • Sale or discounted items

5. Contact Us

If you have any questions or concerns about our Refund Policy, feel free to contact us:

We appreciate your trust in UFG and thank you for your understanding of our refund policy.

Refund Policy

At Unique Fitness Gym (UFG), we are committed to providing you with the best possible experience. If you're not fully satisfied with your purchase, our Refund Policy outlines the conditions under which you may request a refund.

1. Eligibility for Refunds

  • Memberships and Subscriptions
    Refunds are available within 14 days of purchase. No refunds will be issued after this period.

  • Classes and Training Sessions
    Refund requests must be made at least 24 hours before the scheduled session. Late cancellations or no-shows are not eligible for a refund.

  • Products
    Physical items (e.g., supplements, apparel, or equipment) may be returned within 30 days of purchase if they are unused and in their original packaging.

2. How to Request a Refund

To initiate a refund request:

  • Email Us: Send an email to contact@uniquefitnessgym.in with your order details and reason for the refund.

  • Review: Our team will review your request and respond within 5 business days.

  • Approval: If approved, we will initiate the refund process.

3. Refund Processing Times

  • Memberships & Subscriptions
    Refunds are processed within 7 business days of approval, to the original payment method.

  • Classes & Training Sessions
    Refunds are processed within 5 business days of approval.

  • Products
    Once we receive and inspect the returned item, your refund will be processed within 10 business days.

4. Non-Refundable Items

The following items are non-refundable:

  • Gift cards

  • Downloadable software products

  • Sale or discounted items

5. Contact Us

If you have any questions or concerns about our Refund Policy, feel free to contact us:

We appreciate your trust in UFG and thank you for your understanding of our refund policy.

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